Your tracker is charged by USB and can be plugged directly into any USB socket on a computer, phone/tablet charger or power bank.
FAQ - Kids Fitness Trackers Trendy Pup edition
The most common problems are a) the 2 gold coloured charging connectors on the charger are not touching the 2 metal spots on designed for charging. Please adjust the position of the Tracker until you see battery sign on the screen. b) The computer that you are using for charging is not charging or in sleep mode.
Make sure that your device meets the minimum requirements of Apple iOS 8 or above, Android 5 or above. 2. Make sure your device has Bluetooth switched on.
3. While searching for your tracker during set up within the app, ensure that your Tracker’s display is on and close to your phone.
If you are still unable to pair your tracker to your device within the app then please do the following exactly as instructed:
Switch off your phone/tablet and restart it. Ensure your phone/tablet’s Bluetooth is switched on. Delete the application from your phone/tablet. Open the Bluetooth settings on your phone/tablet and delete/forget all devices listed you can add these back later). Reinstall the App and run through the setup.
The Trendy Pro Fitness Tracker is a smart device with multiple features, like notifications, alarms, etc. that are managed using the phone application. Therefore, we highly recommend setting up your child’s Tracker on your phone to take advantage of the features. To manage multiple Trackers from one phone, you will need to install multiple devices to manage one Tracker per application: